Handling of brass upon receipt

Brass is a living material that will develop a patina over time. To ensure the best results, we recommend that the products are handled correctly upon receipt.

 

1. Raw/untreated brass

Untreated brass will naturally oxidize and change color over time.

Upon receipt, it is recommended to:

• Carefully unpack the product using clean, dry cotton gloves.

• Avoid direct contact with greasy fingers as this can leave marks and accelerate patination.

• Check the surface in good light for transport damage.

• Store the product dry and in a stable indoor climate until installation.

Any minor color variations, shadows or beginning patination are a natural part of the material's character and are not considered a defect.

 

2. Waxed brass

Waxed brass has a protective surface that delays patination and provides a more uniform finish.

Upon receipt, it is recommended to:

• Handle the product carefully to avoid scratches or pressure marks in the wax layer.

• Avoid using cleaning agents before installation.

• Wipe gently with a dry, soft cloth if necessary.

• Store the product dry and at room temperature.

The wax layer can wear off over time – especially on contact surfaces. This is a natural process and part of the material's development.

 

3. Burnished brass

Burnished brass has a chemically treated surface, which gives a darker and deeper tone.

Upon receipt, it is recommended to:

• Unpack the product with gloves to avoid grease marks.

• Avoid moisture, water and cleaning agents as the surface is more sensitive.

• Do not polish or use abrasive materials.

• Check for uniformity in color – minor nuance differences may occur and are part of the craftsmanship.

The surface will develop a natural patina over time, especially at points of contact.

 

General recommendations

• Avoid contact with water, acidic liquids and cleaning agents before installation.

• Install the products as soon as possible after receipt.

• Any transport damage must be reported immediately upon receipt and before use.

Brass is a natural material – variations in color, structure and patination are part of its unique character and contribute to a vibrant and exclusive expression.

 

Responsibility and complaints

The risk of the goods passes to the customer upon dispatch from our warehouse. We disclaim liability for damage, oxidation, patination or surface changes that occur after dispatch as a result of transport, storage, handling or environmental conditions.

It is the customer's responsibility to check the delivery upon receipt. Complaints regarding transport damage or visible defects must be made in writing immediately after receipt and before installation.